Effective Date: August 2025
EmpowerEd Education 
Email: info@empowered-education.co.uk

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1. Who We Are

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EmpowerEd Education is a UK-based education technology provider that offers AI-driven tools for student progress tracking, tailored content delivery, virtual classrooms, and EHCP/document management. We do not provide direct tuition or educational services. We act as a data processor and/or controller depending on the specific service provided.

 

2. What This Policy Covers

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This policy explains how we collect, use, store, share, and protect personal information when you:

• Use our website or platform;

• Contact us by email or other communication channels;

• Access our platform as an educator, school, parent, or authorised user.

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3. What Information We Collect

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We may collect and process the following information:

a. Personal Information

• Name, email address, phone number

• Role (e.g. teacher, SENCO, parent)

• Organisation details (e.g. school, trust)

b. Account & Platform Data

• Login credentials

• User activity logs

• Uploaded documents and communications

c. Student Data (on behalf of users)

• Student names, DOBs, school records

• SEN, EHCP, or safeguarding-related information

• Progress tracking and attainment data

We act as a data processor for student data submitted by schools, local authorities or parents.

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4. Legal Basis for Processing

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We rely on the following legal bases under the UK GDPR:

• Consent – for marketing communications (only where you have opted in)

• Contract – to provide access to our platform or services

• Legal obligation – for compliance with laws and safeguarding duties

• Legitimate interests – such as improving our platform and ensuring data security

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5. How We Use Your Information

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We use your data to:

• Provide and maintain our platform;

• Deliver customer support and user onboarding;

• Analyse usage for service improvement;

• Generate anonymised insights;

• Comply with legal obligations (e.g. safeguarding protocols).

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6. Data Sharing

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We do not sell your data.

We may share your data with trusted third parties only when:

• Necessary to deliver the service (e.g. secure cloud hosting providers);

• Required by law or regulation;

• You have given explicit permission.

All third parties are vetted and bound by strict data protection agreements.

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7. Safeguarding and Sensitive Data

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Although EmpowerEd Education does not deliver direct education, our platform may handle sensitive data such as EHCPs or safeguarding notes. Our staff who may access such data undergo:

• Enhanced DBS checks (if required);

• Internal safeguarding training;

• Role-based access controls and monitoring.

We do not collect data directly from children, nor do we provide services intended for use by children without supervision of a responsible adult or educational institution.

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8. Data Retention

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We only retain personal data for as long as necessary for:

• The purposes outlined in this policy;

• Contractual or legal obligations;

• User deletion or service termination.

You may request deletion of your account and associated data at any time by emailing us.

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9. Your Rights

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Under UK GDPR, you have the right to:

• Access your personal data;

• Rectify incorrect or outdated data;

• Erase your data ("right to be forgotten");

• Restrict or object to processing;

• Data portability;

• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, contact us at info@empowered-education.co.uk

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10. Cookies and Website Data

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Our website may use cookies for:

• Functional operation of the site;

• Analytics (e.g. Google Analytics);

• Performance optimisation.

You will be given the option to manage your cookie preferences upon first visit.

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11. Data Security

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We use industry-standard security measures, including:

• Encrypted data transmission (HTTPS/SSL);

• Secure UK/EU-based cloud storage;

• Regular penetration testing and backups;

• Access control and audit logging.

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12. International Data Transfers

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Data is hosted within the UK or EEA where possible. If data is transferred outside these areas, we ensure:

• Adequacy decisions are in place;

• Standard contractual clauses are used where necessary.

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13. Changes to This Policy

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We may update this policy from time to time. The latest version will always be available on our website, and significant changes will be communicated to users directly.

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Contact Us

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For questions or concerns about this policy or your data:
📧 info@empowered-education.co.uk